If you wish to cancel your one-time or recurring order, please send an email to care@staging.sizwater.com or call (021) 111-725-111 as soon as possible. For recurring monthly orders, your cancellation will become effective with the next scheduled shipment. Please note that we are unable to cancel your one-time order once the product has shipped. Discounted and prepaid subscription orders cannot be cancelled or refunded. However you can have all your shipments delivered at once.